| What are your shipping rates? | Items are shipped within 1-2 business days.
Remote areas may be subject to a shipping surcharge. Shipping surcharges may also be applicable on extra-heavy/long/bulky products.
Within Canada: (GST/HST charged depending on delivery address)
Up to $19.99 Shipping Rate: $5.99
$20.00-$149.99 Shipping Rate: $12.99
Over $150 Shipping Rate: FREE SHIPPING
Local Pickup is also available at our retail store: 2065 Old Dollarton Road, North Vancouver, BC
Within the USA:
Shipping Rate: $14.99 unless surcharges are required for remote destinations, and/or over-sided/over-weigh packages.
| | What is your return policy? | Products may be returned for a store credit within 30 days of original purchase, provided the product is unopened and in "like-new" condition. Any shipping on returns will be paid by the buyer unless we are responsible for the mistake (ie. we shipped the wrong product, not enough, or there is a defect we didn't notice while packaging), then Stitch and Bobbin will pay the freight.
Items that are not eligible for return are:
- Cut fabric
- Patterns
- Books
- Threads
- Sewing Machine Feet and accessories
- Sewing Machines
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