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Free Shipping  on orders over $200

Frequently Asked Questions

Shipping and Returns

What are your shipping rates?
Items are shipped within 1-2 business days.
*Due to volume of orders during Covid, items are being shipped within 1-4 business days. We apologize for the delay.

*if your order contains a pre-sale we will ship your entire order together once all items are in stock.

Remote areas may be subject to a shipping surcharge. Shipping surcharges may also be applicable on extra-heavy/long/bulky products.

Within Canada: (GST/HST charged depending on delivery address)

Up to $19.99       Shipping Rate: $7.99 (no tracking provided)
$20.00-$149.99   Shipping Rate: $14.99 (tracking provided)
Over $200           Shipping Rate:  FREE SHIPPING (tracking provided)

Local Pickup is also available at our retail store: #6- 819 Gibsons Way, Gibsons, BC

Within the USA:

Shipping Rate: $24.99 unless surcharges are required for remote destinations, and/or over-sized/over-weigh packages.

What is your return policy?
Products may be returned for a store credit within 30 days of original purchase, provided the product is unopened and in "like-new" condition.   Any shipping on returns will be paid by the buyer unless we are responsible for the mistake (ie. we shipped the wrong product, not enough, or there is a defect we didn't notice while packaging), then Stitch and Bobbin will pay the freight.  

Items that are not eligible for return are:
  • Cut fabric
  • Kits
  • Patterns
  • Books
  • Threads
  • Sewing Machine Feet and accessories
  • Sewing Machines