Free Shipping  on orders over $150

Frequently Asked Questions


Shipping and Returns


What are your shipping rates?
Items are shipped within 1-2 business days.


Remote areas may be subject to a shipping surcharge. Shipping surcharges may also be applicable on extra-heavy/long/bulky products.

Within Canada: (GST/HST charged depending on delivery address)

Up to $19.99       Shipping Rate: $5.99
$20.00-$149.99   Shipping Rate: $12.99
Over $150           Shipping Rate:  FREE SHIPPING

Local Pickup is also available at our retail store: 2065 Old Dollarton Road, North Vancouver, BC

Within the USA:

Shipping Rate: $14.99 unless surcharges are required for remote destinations, and/or over-sided/over-weigh packages.



What is your return policy?
Products may be returned for a store credit within 30 days of original purchase, provided the product is unopened and in "like-new" condition.   Any shipping on returns will be paid by the buyer unless we are responsible for the mistake (ie. we shipped the wrong product, not enough, or there is a defect we didn't notice while packaging), then Stitch and Bobbin will pay the freight.  

Items that are not eligible for return are:
  • Cut fabric
  • Patterns
  • Books
  • Threads
  • Sewing Machine Feet and accessories
  • Sewing Machines